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Terms and Conditions

Aquatec Pool Care LLC
Last Updated: 2025

These Terms and Conditions (“Terms”) govern your use of this website and any services provided by Aquatec Pool Care LLC (“we,” “us,” or “our”). By accessing our website or scheduling services, you agree to be bound by these Terms. Please review them carefully.

1. Service Agreements

All pool services must be scheduled in advance. Appointments are subject to technician availability. By booking with Aquatec Pool Care LLC, you confirm that you are authorized to request services at the listed property.

2. Payment Terms

Payment is due upon completion of service unless otherwise stated in a written agreement. Certain services may require deposits or prepayment. Aquatec Pool Care LLC reserves the right to suspend or decline service for outstanding balances.

3. Cancellations & Rescheduling

Appointments must be cancelled or rescheduled at least 24 hours in advance. Missed appointments, inaccessible properties, or late cancellations may result in a service fee at the company’s discretion.

4. Access to Property

Clients are responsible for ensuring safe, unobstructed access to the pool area. If our technician cannot access the property or pool, the visit may be billed as a trip charge.

5. Pool Condition

If a pool is excessively dirty, green, or requires specialized treatment beyond routine maintenance, additional charges may apply. Aquatec Pool Care LLC will communicate recommendations and estimated costs before performing extra work.

6. Chemical Balancing & Water Quality

We use industry-standard chemicals and balancing procedures. However, water quality can be affected by weather conditions, water level, equipment issues, or property usage. Clients are responsible for maintaining proper water levels and reporting concerns promptly.

7. Equipment Repairs & Installation

Any repairs, part replacements, or new equipment installations are billed separately from weekly service. Aquatec Pool Care LLC is not responsible for pre-existing damage, manufacturer defects, or equipment failures that occur outside scheduled service visits. Quotes will be provided prior to work.

8. Liability Disclaimer

While we take all reasonable precautions, Aquatec Pool Care LLC is not liable for damages that arise from:

  • Pre-existing equipment or structural issues

  • Plaster deterioration, cracks, or tile problems

  • Improper water chemistry occurring between visits

  • Weather events, debris, or environmental conditions

  • Equipment failure unrelated to work performed

Our liability is limited to the cost of the specific service provided.

9. Warranty

Any warranties on parts or equipment are provided solely by the manufacturer. Aquatec Pool Care LLC does not guarantee the lifespan or performance of equipment beyond the manufacturer’s stated warranty.

10. Website Use & Intellectual Property

All website content—including text, images, graphics, and design elements—is the property of Aquatec Pool Care LLC and may not be copied, reproduced, or distributed without written permission.

11. Privacy Policy

We respect your privacy. Personal information submitted through our website or booking forms is used exclusively to deliver requested services and will not be sold or shared except as required by law.

12. Changes to Terms

We may update these Terms at any time. Continued use of our website or services signifies acceptance of any revised Terms.

13. Contact Information

For questions regarding these Terms and Conditions, please contact:

Aquatec Pool Care LLC
Customer Support